Telecom Service Providers in UAE:

The United Arab Emirates (UAE) is a country that boasts a modern and efficient telecommunications network. The telecom service providers in uae play a vital role in the country’s economic and social development and global competitiveness. Below is an overview of the telecom sector’s services provided in UAE including its regulation, operators, services, and prospects.

Regulation of the Telecom Sector:

The UAE’s telecommunications sector is regulated by the Telecommunications and Digital Government Regulatory Authority (TDRA), which is responsible for managing every aspect of the telecom and IT industries in the country. TDRA has set a roadmap to achieve the deployment of 5G, the fifth generation of mobile technology, at the earliest.

Operators and Services in the Telecom Sector:

The UAE’s telecom market is served by two main operators, Etisalat and Du, which are both licensed to provide public telecommunication services, such as landline, mobile phone, internet, and satellite TV connections. Etisalat is one of the largest operators in the country, which has about 60% shares of the market and an influence in Asia, Africa, and the Middle East approximately other 16 countries. Du is the second-largest one, with about 40% of the market share and a high focus on the UAE market.

They compete in quality, price, coverage, and innovation. For instance, both operators have launched 5G services in the UAE, offering faster speeds and lower latency for compatible devices, and also provide value-added services, such as internet calling, smart devices, movies on demand, and online gaming, and also offering a variety of plans, deals, and packages for the convenience of customers, such as individual, family, business, and tourist offers.

In addition to Etisalat and Du, other providers offer specialized telecom services in the UAE, such as:

  • Nedaa:  they are licensed to provide public access mobile radio services, such as walkie-talkies and dispatch systems.
  • Thuraya: another licensed one to provide mobile communications by satellite, such as satellite phones and broadband terminals.
  • Yahsat: they are the licensed sector to provide satellite and broadcasting satellite services, such as satellite internet and TV.
  • Virgin Mobile UAE: they are also a digital mobile service provider that operates as a brand under Du’s license.


The UAE has a robust and advanced telecommunications sector, which is served by two main operators, Etisalat and Du and regulated by the TDRA.  The sector is preparing for the deployment of 5G, which will enable faster, more reliable, and more innovative services, and is also offering various services and products for different segments of customers and competing in terms of quality, price, coverage, and innovation. The UAE’s telecom sector is a key driver of the country’s economic and social development, as well as its global competitiveness.


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